Sia, the AI assistant of AIPROCESSIA
Over 30 years of experience in business processes

Your processes
can be better.
We'll prove it.

We analyze, optimize and transform your company's administrative, productive and commercial processes. With technology, methodology, or both.

Get your free 30-min assessment See what is in production

No commitment · 24-hour response · Online (worldwide) or in-person (Alicante province only)

30+
Years of experience
30 min
Free assessment
24 h
Response to your enquiry
Backed by
Softnet Sistemas
Softnet Sistemas Since 1996 in Alicante
AI Automations Alicante
AI Automations AI applied to business
DESAU NGO
DESAU NGO Charity partner
About us

Nearly three decades improving how businesses work

We're not a theoretical consultancy. We're professionals who have been inside companies since 1996, solving real problems and making things work better.

Softnet Sistemas — since 1996

A leading business IT company in Alicante. Maintenance, ERP, CRM, POS, cybersecurity and custom solutions. We know the real needs of SMEs because we've been working with them for nearly three decades.

AIPROCESSIA — Process Improvement

Our division specialized in business process optimization. We combine operational experience with the most advanced tools — automation, data analysis, AI or reorganization — to make your company work better.

30+ Years of experience
1996 Year Softnet Sistemas was founded
30 min Free, no-obligation assessment
24 h Response to your enquiry
ERP/CRM
BPM
RPA
Python
n8n
Power BI
OCR
AI / ML
Advanced Excel
Lean
The problem

Are your processes holding you back?

If your team wastes time on tasks that add no value, makes avoidable mistakes, or works with tools that don't talk to each other, the problem isn't your people — it's the process.

Repetitive manual tasks

Copying data from one place to another, filling out forms, reconciling spreadsheets... Your team spends hours on work that adds no value.

Disorganized processes

Everyone does things their own way. There's no defined workflow, information gets lost and mistakes keep happening.

Lack of visibility

You don't know how much time each process takes, where the bottlenecks are, or what real impact they have on your bottom line.

Systems that don't integrate

Your ERP doesn't talk to your CRM, your spreadsheets don't sync with your reports, and information lives in silos.

Services

We improve your processes with whatever works best

We don't sell technology for the sake of it. We analyze your real situation and apply the solution with the most impact — whether technological, organizational, or both.

Process optimization

We analyze your current workflows, detect inefficiencies and redesign processes so they work better, faster and with fewer errors.

  • Mapping and diagnosis of current processes
  • Workflow redesign
  • Bottleneck elimination
  • Procedure standardization

Automation & integration

We connect your tools, automate repetitive tasks and make your systems work together without manual intervention.

  • Administrative task automation
  • ERP, CRM and tool integration
  • Intelligent document processing
  • Automated workflows

Analysis & decision-making

We turn your data into useful information. Dashboards, automated reports and analysis that let you make decisions based on facts, not gut feelings.

  • Real-time dashboards
  • Automated periodic reports
  • Profitability analysis by process
  • Smart alerts and KPIs
In production right now
wpdemo.aiprocessia.com/shop — demo store
AI shopping assistant on a WooCommerce demo store: product cards with photo and price, and buttons to view the product or add it to the cart
aiprocessia.com — Sia
Sia, the Softnet group's assistant, replying in the chat to a request to be called back (screenshot in Spanish)
In production

This isn't theory. It's already up and running.

Here's what we have running today: AI assistants, invoices, dashboards and time tracking.

  • AI shopping assistant for online stores For WooCommerce and PrestaShop stores: it answers from the real catalog and shows product cards. An online wine and spirits shop uses it with its full catalog, more than 1,000 listings with photo, price and link. Meet the AI Shopping Assistant →
  • Sia, the assistant on the group's websites It's the assistant floating on this very page: ask it about our services or, if you like, leave your inquiry so the team can get in touch.
  • AI Knowledge Assistant Your team asks on Telegram or in a web chat, and the AI answers citing the document and page. Meet the AI Knowledge Assistant →
  • ADH Spain runs our AI assistant on its website The exclusive official distributor of ADH Machine Tools for Spain and Portugal (sheet-metal cutting and forming machinery) answers its customers with data from its catalogue. When a detail is missing, it says so and offers to pass the enquiry to the team. Visit the ADH Spain website →
  • AI Invoice Automation Supplier invoices arrive by email, the AI extracts the data, and you download a file ready for your accounting software. Meet AI Invoice Automation →
  • Free plugin on WordPress.org An AI assistant for your WordPress site that answers visitors using the content of your own site. Get it on WordPress.org →
  • Business dashboard A standard dashboard that works independently of your ERP: the numbers that matter, always in view, with nobody compiling them by hand.
  • FicharConMovil, time tracking A web-based clock-in system you use from your phone or any device, for recording working hours. Nothing to install. See FicharConMovil →

Do any of these scenarios sound like your company?

Only 4 free assessments per month · 4 remaining this month

Get your free 30-min assessment
How we work

From friction to efficiency in 4 phases

1

We diagnose

We map your current processes, identify where time and money are being lost, and prioritize by impact.

2

We design

We create a tailored solution: it could be an organizational change, an automation, an integration, or a combination of everything.

3

We implement

We roll out changes progressively, without disrupting your operations. You keep working, we keep improving.

4

We measure & adjust

We monitor results, validate improvements with real data and fine-tune until every process runs at its best.

DESAU - Sustainable Development and Self-sufficiency
Food security Food security in vulnerable communities
Education Training and opportunities for young people
Self-sufficiency Long-term sustainable projects
Efficiency with purpose

Every process we improve helps someone

We actively collaborate with DESAU, an NGO dedicated to sustainable development and self-sufficiency in the most vulnerable communities of Uganda and the Philippines.

Part of the profits from every project go to food security, education and self-sufficiency programs. When you improve your processes with us, you don't just gain efficiency: you contribute to a better world.

Uganda
Philippines
Direct aid

"We believe business efficiency should serve a purpose beyond cutting costs. Every process we improve adds a little something for those who need it most."

— AIPROCESSIA Team
FAQ

Frequently asked questions

Any administrative, productive or commercial process that consumes time or resources: invoicing, logistics, customer service, reporting, marketing, document management and more. It doesn't matter if the solution is technological, organizational or a mix.

No. AI is just one tool in our arsenal. We also use classic automation, data analysis, process reengineering, management tools and organizational consulting. We choose the solution that best fits each specific case.

It depends on the process. A quick-win improvement can be running in 1-2 weeks. Broader transformation projects are planned in 4-8 week phases, with measurable results from the first cycle.

No. We work with your current tools (ERP, CRM, spreadsheets, email, etc.) and make them work better together. We only recommend changes when they deliver proven value.

AIPROCESSIA was born from Softnet Sistemas, a leading business IT company in Alicante since 1996. We combine nearly three decades of experience solving real business problems with the most advanced methodologies and tools on the market. We also partner with the NGO DESAU, donating part of our profits to social projects.

Much less than the cost of continuing to do it wrong. Most of our improvements pay for themselves within the first or second month. We provide a fixed quote with no surprises after a free initial assessment.

Only 4 free assessments per month — 4 remaining this month

Get your free 30-min assessment

Tell us which process takes up most of your time or causes the most problems. We'll tell you how to improve it — no commitment, no fine print.

Request your assessment on WhatsApp

24-hour response · Online (worldwide) or in-person (Alicante province only)

Prefer another way? info@aiprocessia.com · +34 965 916 165