Over 28 years of experience in business processes

Your processes
can be better.
We'll prove it.

We analyze, optimize and transform your company's administrative, productive and commercial processes. With technology, methodology, or both.

+500h
Hours saved per month
+200
Processes optimized
98%
Satisfied clients
Backed by

Nearly three decades improving how businesses work

We're not a theoretical consultancy. We're professionals who have been inside companies since 1996, solving real problems and making things work better.

Softnet Sistemas — since 1996

A leading business IT company in Alicante. Maintenance, ERP, CRM, POS, cybersecurity and custom solutions. We know the real needs of SMEs because we've been working with them for nearly three decades.

AIPROCESSIA — Process Improvement

Our division specialized in business process optimization. We combine operational experience with the most advanced tools — automation, data analysis, AI or reorganization — to make your company work better.

28+ Years of experience
200+ Active clients
200+ Processes improved
24/7 Continuous monitoring
ERP/CRM
BPM
RPA
Python
n8n
Power BI
OCR
AI / ML
Advanced Excel
Lean

Are your processes holding you back?

If your team wastes time on tasks that add no value, makes avoidable mistakes, or works with tools that don't talk to each other, the problem isn't your people — it's the process.

Repetitive manual tasks

Copying data from one place to another, filling out forms, reconciling spreadsheets... Your team spends hours on work that adds no value.

Disorganized processes

Everyone does things their own way. There's no defined workflow, information gets lost and mistakes keep happening.

Lack of visibility

You don't know how much time each process takes, where the bottlenecks are, or what real impact they have on your bottom line.

Systems that don't integrate

Your ERP doesn't talk to your CRM, your spreadsheets don't sync with your reports, and information lives in silos.

We improve your processes with whatever works best

We don't sell technology for the sake of it. We analyze your real situation and apply the solution with the most impact — whether technological, organizational, or both.

Process optimization

We analyze your current workflows, detect inefficiencies and redesign processes so they work better, faster and with fewer errors.

  • Mapping and diagnosis of current processes
  • Workflow redesign
  • Bottleneck elimination
  • Procedure standardization

Automation & integration

We connect your tools, automate repetitive tasks and make your systems work together without manual intervention.

  • Administrative task automation
  • ERP, CRM and tool integration
  • Intelligent document processing
  • Automated workflows

Analysis & decision-making

We turn your data into useful information. Dashboards, automated reports and analysis that let you make decisions based on facts, not gut feelings.

  • Real-time dashboards
  • Automated periodic reports
  • Profitability analysis by process
  • Smart alerts and KPIs
In production right now
Control panel — Optimized processes
Business process dashboard and real-time metrics
Process analytics and business metrics panel

This is not theory. It's running right now.

We have dozens of improvements deployed in real companies that are working as you read this.

  • Frictionless invoicing Supplier invoices processed, classified and imported into ERP without human intervention
  • End-to-end connected workflows Orders, delivery notes, invoices and payments linked automatically across departments
  • Self-generating reports Dashboards updated in real time without anyone having to collect data
  • Proactive alerts Due dates, deviations and anomalies detected and notified before they become a problem

Improvements already in action

These are real examples of processes we've transformed that deliver results every day.

Invoice processing

Administrative process

A system that reads supplier PDF invoices, identifies the supplier, extracts data and imports it directly into the ERP. From a daily manual process to fully automatic.

From 45 min/day to 0 min — 100% automatic

Sales flow redesign

Commercial process

Complete reorganization of the flow from lead capture to deal closing. Removal of redundant steps, automated follow-up and full funnel visibility.

+40% conversion and -60% closing time

Incident management

Support process

Support emails are analyzed, classified by priority and automatically assigned to the right technician. No manual sorting, no lost tickets.

Response time reduced by 80%

Inventory control

Production process

Stock integration with orders, sales and suppliers. Automatic reorder alerts, demand forecasts and elimination of stockouts.

-35% excess stock, 0 stockouts

Automated reporting

Management process

Dashboards that consolidate data from multiple sources (ERP, CRM, spreadsheets) and generate automatic weekly and monthly reports for management.

From 8h/week to 0 — automatic reports

Digital expense reports

Accounting process

Employees send a photo of the receipt and the system extracts the data, classifies it by category and generates the accounting entry. No paper, no Excel, no errors.

Complete elimination of manual process

From friction to efficiency in 4 phases

1

We diagnose

We map your current processes, identify where time and money are being lost, and prioritize by impact.

2

We design

We create a tailored solution: it could be an organizational change, an automation, an integration, or a combination of everything.

3

We implement

We roll out changes progressively, without disrupting your operations. You keep working, we keep improving.

4

We measure & adjust

We monitor results, validate improvements with real data and fine-tune until every process runs at its best.

What our clients say

"We had one person dedicated solely to entering invoices and reconciling data. Now everything processes itself and that person focuses on tasks that truly add value. It was a game changer."

MR
María Rodríguez
CFO — Distribuciones Levante S.L.
Verified client

"They reorganized our entire sales process. Now we have full visibility of the sales funnel and the team closes more deals in less time. The ROI was immediate."

JG
Javier García
Manager — TechnoServ Alicante
Verified client

"Customer emails automatically become tasks and are assigned to the right technician. We stopped losing tickets and response time went from hours to minutes."

LP
Laura Pérez
Support Manager — Grupo Hospitality Costa Blanca
Verified client

"I thought process improvement was only for big corporations. They showed me that with proper analysis and the right tools, an SME can run like a top-tier company."

AS
Antonio Sánchez
CEO — Importaciones Mediterráneo S.L.
Verified client

"We used to spend a full day preparing management reports. Now they generate themselves every week. Management has instant data and makes better decisions."

CF
Carmen Fernández
Operations Director — Soluciones Vega Baja
Verified client

"They integrated our ERP with the CRM and the time-tracking system. Now we have a complete view of the business in one place. It's like going from driving blind to having GPS."

DM
Daniel Martínez
General Manager — Mantenimientos Élite S.A.
Verified client
DESAU - Sustainable Development and Self-sufficiency
Food security Food security in vulnerable communities
Education Training and opportunities for young people
Self-sufficiency Long-term sustainable projects

Every process we improve helps someone

We actively collaborate with DESAU, an NGO dedicated to sustainable development and self-sufficiency in the most vulnerable communities of Uganda and the Philippines.

Part of the profits from every project go to food security, education and self-sufficiency programs. When you improve your processes with us, you don't just gain efficiency: you contribute to a better world.

Uganda
Philippines
Direct aid

"We believe business efficiency should serve a purpose beyond cutting costs. Every process we improve adds a little something for those who need it most."

— AIPROCESSIA Team

Frequently asked questions

Any administrative, productive or commercial process that consumes time or resources: invoicing, logistics, customer service, reporting, marketing, document management and more. It doesn't matter if the solution is technological, organizational or a mix.

No. AI is just one tool in our arsenal. We also use classic automation, data analysis, process reengineering, management tools and organizational consulting. We choose the solution that best fits each specific case.

It depends on the process. A quick-win improvement can be running in 1-2 weeks. Broader transformation projects are planned in 4-8 week phases, with measurable results from the first cycle.

No. We work with your current tools (ERP, CRM, spreadsheets, email, etc.) and make them work better together. We only recommend changes when they deliver proven value.

AIPROCESSIA was born from Softnet Sistemas, a leading business IT company in Alicante since 1996. We combine nearly three decades of experience solving real business problems with the most advanced methodologies and tools on the market. We also partner with the NGO DESAU, donating part of our profits to social projects.

Much less than the cost of continuing to do it wrong. Most of our improvements pay for themselves within the first or second month. We provide a fixed quote with no surprises after a free initial assessment.

Ready for your processes to work for you?

Tell us which process takes up most of your time or causes the most problems. We'll tell you how to improve it. No commitment, no fine print.