An AI agent for business is an assistant that does more than chat: it works from your company's real information (website, catalog, documents) to serve customers and staff, and hands off to a person whatever it shouldn't settle alone. AIPROCESSIA, an AI automation agency based in Alicante, Spain, builds them for your website, WhatsApp and Telegram, with public pricing on the plans and a free 30-minute assessment to see whether it fits.
It isn't a generic chat: it is fed with your material and knows when to pass the baton to a person.
Answers customers and staff on the channel they already use, at any hour, in whatever language they write in.
Learns from your website, catalog and documents. The prices and facts it gives are yours, not ones it makes up.
When someone shows real interest, it asks for a name and contact naturally and you get an email with the page they were on.
With the Knowledge Assistant, your team asks about a manual and the answer says which document and page it comes from.
It never traps anyone in a loop: when it's time, it passes the contact details to your team and someone picks up.
Give it free-text instructions from your dashboard: tone, hours, conditions, what it must not say. They apply instantly.
These are typical examples of use, not a client list. In the assessment we work out which one is yours.
Answers from the catalog, shows product cards with the real price and captures the contact of anyone ready to buy. See the AI shopping assistant →
Handles repeated questions (opening hours, paperwork, how a procedure works) from your own content and leaves contact details for your team on anything that needs judgment.
Your technicians ask on Telegram and get the answer with the manual's document and page. See the AI Knowledge Assistant →
Answers frequent questions and takes the request (name, contact and what they need) so your team can confirm it.
We start where your customers and your team already are.
One line of code and the chat appears on your site. Web plan from €49/month. See the AI chatbot for websites →
An agent that serves customers on the channel they use most. Built to fit your case, so it is quoted after the free assessment.
A bot for your team that answers from your company's manuals and documents (included in the Knowledge plan), or a custom agent.
No endless projects and no filler consulting.
We look at your repetitive tasks, what information the agent needs and whether it pays off. If it doesn't fit, we'll tell you.
If it fits a plan, you sign up online. If it needs something custom, you get a fixed quote based on the project.
We configure it with your information, test it with you and fine-tune it from real conversations.
Behind it is Softnet Sistemas, which has provided IT services to businesses since 1996.
Support via WhatsApp, phone and email. The agents are AI; the people who build and maintain them are not.
Want to understand the difference between a chatbot and an agent? Read Enterprise AI agents: what they are, the business automation guide for SMBs and how several agents can run a process end to end.
The chats have public, flat-rate pricing (Web €49/month, Store €99/month and Knowledge €149/month, excl. VAT, no lock-in). Anything more specific is quoted per project after a free initial assessment.
From our sister company Softnet: the AI assistant for your store.
In 30 minutes we work out what an AI agent can and can't do in your business. No cost, no strings attached.