1. Data Controller
2. Purposes of Processing
We process the personal data you provide for the following purposes:
- Responding to your enquiry or request when you fill in the contact form or reach out by email, phone or WhatsApp.
- Managing the business relationship if you engage our services (quotes, projects, invoicing).
- Sending commercial communications about our services, only if you have given us your explicit consent.
- Statistical analysis of website usage via analytics cookies (Google Analytics) to improve user experience.
3. Legal Basis for Processing
- Performance of a contract or pre-contractual measures (Art. 6(1)(b) GDPR): when you request a quote or we manage a contractual relationship.
- Consent of the data subject (Art. 6(1)(a) GDPR): for sending commercial communications and for non-essential cookies.
- Legitimate interests (Art. 6(1)(f) GDPR): for handling enquiries and maintaining the business relationship.
- Compliance with legal obligations (Art. 6(1)(c) GDPR): for retaining accounting and tax records as required by applicable law.
4. Data We Collect
Depending on the interaction, we may collect the following data:
- Full name
- Email address
- Phone number
- Company name and job title (where applicable)
- Description of the process or need you communicate to us
- Browsing data (IP address, device type, pages visited) via analytics cookies
5. Retention Periods
We retain your data for as long as necessary to fulfil the purpose for which it was collected:
- Enquiries without a contract: up to 1 year from the last communication.
- Contractual relationships: for the duration of the contract and thereafter in accordance with statutory retention periods (up to 10 years for accounting and tax records).
- Commercial communications: until you withdraw your consent.
6. Recipients and International Transfers
We do not share your data with third parties except in the following cases:
- Service providers acting as data processors under contract (e.g. email provider, hosting, CRM tools).
- Legal obligation: when required by applicable law or competent authorities.
Some of our service providers may be located outside the European Economic Area. In such cases, we ensure that adequate safeguards are in place (Standard Contractual Clauses approved by the European Commission or equivalent mechanisms).
7. Your Rights
You may exercise the following rights with respect to your personal data at any time:
- Access: find out what data we hold about you.
- Rectification: correct inaccurate or incomplete data.
- Erasure: request deletion of your data when it is no longer necessary.
- Restriction: ask us to suspend processing in certain circumstances.
- Portability: receive your data in a structured, commonly used format.
- Objection: object to processing based on legitimate interests or for direct marketing purposes.
- Withdrawal of consent: withdraw your consent at any time without retroactive effect.
To exercise these rights, send an email to info@aiprocessia.com stating the right you wish to exercise and attaching a copy of your ID or other identifying document.
If you consider that the processing of your data does not comply with applicable regulations, you may lodge a complaint with the Spanish Data Protection Agency (www.aepd.es) or with the supervisory authority of your country of residence within the EU.
8. Security
We apply appropriate technical and organisational measures to protect your data against unauthorised access, alteration, disclosure or destruction. However, no internet transmission system is completely secure, so we cannot guarantee the absolute security of transmitted information.
9. Cookies
This website uses first-party and third-party cookies for analytical purposes (Google Analytics). You can manage your preferences through the cookie banner shown on your first visit.
10. Changes to this Policy
We may update this privacy policy to reflect changes in our practices or applicable law. When we do, we will update the "last updated" date at the top of this page. We recommend reviewing it periodically.
11. Contact
For any questions about how we handle your personal data, please contact us at: