AI Knowledge Assistant: your team asks in plain language — on Telegram or a web chat — and gets the answer citing the document and exact page. Machine manuals, procedures, catalogs, regulations.
Every time a technician calls the supervisor and the supervisor digs through the manual, your company loses the same time twice. With hundreds of documents, finding ONE answer can cost more than the mistake it prevented.
PDF manuals, procedures or catalogs, from your panel. Scanned ones too: we read every page with vision AI, including tables and schematics.
On Telegram from their phone — perfect for the technician standing at the machine — or from a web chat. Like asking a colleague.
Every answer cites the document and the page. No "the AI says so": your team can check it in seconds.
Machinery manuals hundreds of pages long, scanned or full of photos. Other tools cap you at 10–40 MB of content; here your real manuals fit.
Your company gets its own private bot. Technicians ask from their phone, hands on the machine. Nobody else on the market ships this out of the box.
The feature almost nobody offers (and those who do charge $199/user/month). Here it's the default behavior.
It can also learn your website's content and keep itself current, with ownership verification and automatic refresh.
Upload, query and delete documents yourself, with a 15-day safety trash bin and usage statistics. No dependency on anyone.
The same assistant can serve your customers on your website as a chat bubble, capturing their contact details when they show interest.
No credits, no per-question fees, no per-user fees. The assistant never shuts off over "limit reached" and growing your team doesn't grow the bill.
It answers only from your documentation, always with the citation to verify. When it can't find the answer, it says so clearly.
EU-hosted infrastructure (France), each customer's data isolated, and your documents are never used to train models.
Cancel from your own panel whenever you want. Your documents are genuinely deleted, with confirmation.
Ask in English about a manual written in Spanish — or the other way round. The assistant understands the document and answers in your language.
Real people behind it, with almost 30 years of technology track record (Softnet Sistemas, since 1996). Based in Alicante, Spain.
A distributor of industrial laser-cutting machinery keeps all its technical manuals — including scanned ones with schematics — indexed in its assistant. Technicians ask on Telegram from the workshop or at the customer's site and get the answer with document and page, without calling anyone or opening a 300-page PDF on a phone.
Also using it: a food-industry machinery manufacturer (operation and maintenance manuals) and an online store with 1,300 products (catalog + customer service).
All plans include guided onboarding, a self-service panel and human support. One-time setup fee: €150.
Reference: equivalent tools charge per query ($99/month with only 1,000 questions), per user (up to $199/user/month) or as custom projects. Here: flat, with your whole team.
Send us a manual, we index it, and you ask it anything. Seeing is believing — no strings attached.